O*NET Career Intelligence
Gaming Managers
SOC 11-9071.00
Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.
Zone 3
Management
8
Skills
8
Knowledge
3
Job Zone
No
Green
Top Skills 8
Speaking
4.0
Critical Thinking
4.0
Coordination
4.0
Management of Personnel Resources
4.0
Monitoring
3.9
Social Perceptiveness
3.9
Active Listening
3.8
Service Orientation
3.8
Knowledge Areas 8
Customer and Personal Service
4.6
Administration and Management
4.0
Mathematics
3.8
English Language
3.6
Computers and Electronics
3.5
Clerical
3.3
Law and Government
3.3
Public Safety and Security
3.2
Key Tasks
1Remove suspected cheaters, such as card counters or other players who may have
systems that shift the odds of winning to their favor.
2Circulate among gaming tables to ensure that operations are conducted properly, that
dealers follow house rules, or that players are not cheating.
3Explain and interpret house rules, such as game rules or betting limits.
4Track supplies of money to tables and perform any required paperwork.
5Resolve customer complaints regarding problems such as payout errors.
Also Known As
Assistant Casino Shift Manager
Baccarat Manager
Bingo Manager
Bookmaker
Card Room Manager
Cardroom Manager
Casino Manager
Casino Shift Manager
Craps Manager
Department Head
Tools & Equipment
10-key calculators
Desktop computers
Laptop computers
Multi-line telephone systems
Personal computers
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