O*NET Career Intelligence
Food Service Managers
SOC 11-9051.00
Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
Zone 2
Management
8
Skills
8
Knowledge
2
Job Zone
No
Green
Top Skills 8
Service Orientation
3.9
Active Listening
3.8
Speaking
3.8
Monitoring
3.8
Management of Personnel Resources
3.8
Reading Comprehension
3.6
Critical Thinking
3.6
Social Perceptiveness
3.6
Knowledge Areas 8
Customer and Personal Service
4.6
Administration and Management
4.4
English Language
4.0
Personnel and Human Resources
3.8
Production and Processing
3.7
Food Production
3.7
Education and Training
3.7
Mathematics
3.6
Key Tasks
1Keep records required by government agencies regarding sanitation or food
subsidies.
2Investigate and resolve complaints regarding food quality, service, or
accommodations.
3Maintain food and equipment inventories, and keep inventory records.
4Monitor food preparation methods, portion sizes, and garnishing and presentation of
food to ensure that food is prepared and presented in an acceptable manner.
5Schedule and receive food and beverage deliveries, checking delivery contents to
verify product quality and quantity.
Also Known As
Banquet Director
Banquet Manager
Boarding House Manager
Cafe Operator
Cafeteria Director
Cafeteria Operator
Catering Coordinator
Catering Director
Catering Manager
Concessionaire
Tools & Equipment
Computerized cash registers
Laser printers
Notebook computers
Personal computers
Personal digital assistants PDA
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