O*NET Career Intelligence
Spa Managers
SOC 39-1021.01
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
Zone 3
Personal Care and Service
8
Skills
8
Knowledge
3
Job Zone
No
Green
Top Skills 8
Speaking
4.0
Monitoring
4.0
Coordination
4.0
Critical Thinking
3.9
Social Perceptiveness
3.9
Service Orientation
3.9
Management of Personnel Resources
3.9
Active Listening
3.8
Knowledge Areas 8
Clerical
4.4
Customer and Personal Service
4.3
Administration and Management
4.2
English Language
3.9
Education and Training
3.7
Personnel and Human Resources
3.6
Sales and Marketing
3.4
Mathematics
3.4
Key Tasks
1Respond to customer inquiries or complaints.
2Schedule guest appointments.
3Maintain client databases.
4Coordinate facility schedules to maximize usage and efficiency.
5Perform accounting duties, such as recording daily cash flow, preparing bank
deposits, or generating financial statements.
Also Known As
Assistant Spa Director
Assistant Spa Manager
Associate Spa Director
Day Spa Manager
Department Manager
Director of Spa and Guest Experience
Health Spa Manager
Manager Massage Department
Med Spa Manager
Owner-Spa Director
Tools & Equipment
Desktop computers
Electronic cash registers
Laser facsimile machines
Multi-line telephone systems
Payment processing terminals
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