O*NET Career Intelligence
Eligibility Interviewers, Government Programs
SOC 43-4061.00
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
8
Skills
8
Knowledge
3
Job Zone
No
Green
Top Skills 8
Speaking
4.5
Active Listening
4.1
Reading Comprehension
3.9
Writing
3.8
Critical Thinking
3.8
Social Perceptiveness
3.8
Service Orientation
3.8
Complex Problem Solving
3.2
Knowledge Areas 8
Customer and Personal Service
4.5
English Language
4.2
Clerical
3.6
Psychology
3.0
Computers and Electronics
3.0
Administration and Management
3.0
Mathematics
2.9
Law and Government
2.8
Key Tasks
1Interpret and explain information such as eligibility requirements, application
details, payment methods, and applicants' legal rights.
2Interview benefits recipients at specified intervals to certify their eligibility for
continuing benefits.
3Keep records of assigned cases, and prepare required reports.
4Compile, record, and evaluate personal and financial data to verify completeness and
accuracy, and to determine eligibility status.
5Answer applicants' questions about benefits and claim procedures.
Also Known As
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