O*NET Career Intelligence
Labor Relations Specialists
SOC 13-1075.00
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
8
Skills
8
Knowledge
4
Job Zone
No
Green
Top Skills 8
Active Listening
4.5
Speaking
4.4
Reading Comprehension
4.2
Negotiation
4.2
Writing
4.1
Persuasion
4.1
Critical Thinking
3.9
Social Perceptiveness
3.9
Knowledge Areas 8
English Language
4.5
Personnel and Human Resources
4.3
Law and Government
4.0
Administration and Management
3.8
Customer and Personal Service
3.2
Education and Training
3.2
Communications and Media
3.1
Mathematics
3.0
Key Tasks
1Negotiate collective bargaining agreements.
2Monitor company or workforce adherence to labor agreements.
3Present the position of the company or of labor during arbitration or other labor
negotiations.
4Write letters related to labor relations activities, such as letters to amend
collective bargaining agreements, letters of dispute or conciliation, or letters to
seek clarification of contract terms.
5Draft contract proposals or counter-proposals for collective bargaining or other
labor negotiations.
Also Known As
Business Agent
Business Representative
Collective Bargaining Specialist
Conciliator
Contract Negotiator
Employee Relations Assistant
Employee Relations Representative
Employee Relations Specialist
Employee Representative
Employer Relations Representative
Tools & Equipment
Digital copiers
Handheld calculators
Image scanners
Laptop computers
Laser facsimile machines
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